Last update: March 3rd, 2019
Welcome to QuantGeeks. QuantGeeks LLC and/or its affiliates (hereafter QuantGeeks), provides a service to you, subject to the following Terms of Service (“TOS”), which may be updated by us from time to time without notice to you. You can review the most current version of the TOS at any time at: http://QuantGeeks.io
In addition, when using particular QuantGeeks services, you shall be subject to any posted guidelines or rules applicable to such services which may be posted from time to time. All such guidelines or rules (including but not limited to our Spam Policy) are hereby incorporated by reference into the TOS.
QuantGeeks allows customers to search for and purchase trading signals, trading strategies, and trading newsletters, and information and analysis about this data. In addition, QuantGeeks allows vendors of these products to find new customers and to distribute material to them. You also understand and agree that the Service may include advertisements and that these advertisements may be necessary for QuantGeeks to provide the Service. You also understand and agree that the service may include certain communications from Collective2, such as service announcements and administrative messages, and that these communications are considered part of QuantGeeks membership and you will not be able to opt out of receiving them. Unless explicitly stated otherwise, any new features that augment or enhance the current Service, including the release of new QuantGeeks properties, shall be subject to the TOS. You understand and agree that the Service is provided “AS-IS” and that QuantGeeks assumes no responsibility for the timeliness, deletion, mis-delivery or failure to store any user communications or personalization settings.
You are responsible for obtaining access to the Service and that access may involve third party fees (such as Internet service provider or airtime charges). You are responsible for those fees, including those fees associated with the display or delivery of advertisements. In addition, you must provide and are responsible for all equipment necessary to access the Service.
QuantGeeks does not charge any fees to people who want to become members of the site, nor does it charge any fees to people who want to use the site to find trading strategies. Once a user finds a strategy to which he wants to subscribe, the user will be charged a monthly price which is set by the trading-strategy creator.
If you provide trading strategies through QuantGeeks and you successfully sell these strategies such that QuantGeeks processes the transaction on your behalf, then QuantGeeks charges a fee for each sale we conduct on your behalf. That fee is listed below in “Fee schedule.”
The way we collect this fee is as follow. Each month, on a monthly cycle, we calculate how much we have collected on your behalf for transactions that are 45 days or older. We deduct a percentage of this amount as our fee, and we remit the rest back to you. We do not remove additional amounts for the standard credit card processing “discount rate.”
Because of the risk of charge-backs, refunds, and unsatisfied customers, we remit your funds only after a transaction is 45 days old. However, we do remit on a monthly cycle. This means, essentially, that your first remittance from us may take over a month to arrive, but once you receive your first remittance, you will receive new remittances each month.
Fee schedule. AutoTrader: Our fee is 1% of the monthly Coinbase PRO account balance profit amount. If the bot is in a trade during the 30 day calculation period, the monthly invoice will be issued after the bot terminates its most recent trade. Signals: As per signal subscription cost. Charged monthly. All other: 50% of vendor provided signal subscriptions.
Minimum runtime. You can always turn any bot off at any time. However, if you like to switch between bots, we request that a minimum of at least 1 month has past before switching to a new bot. Any mid-month terminations after that first month will see the profits calculated on a prorated basis.
Refunds and exceptional charges. If your subscriber is unhappy and demands a refund of fees paid to us on your behalf, or if an unhappy customer calls his bank and as a result we are charged a special fee – called a “chargeback” in credit card jargon – then we will remove that fee from your next remittance amount or any future remittance amount until this fee has been repaid. Thus we encourage you, as a strategy vendor, to strive to satisfy your subscriber customers. QuantGeeks is charged by its merchant processing service a percentage of each transaction amount, even if the amount is eventually refunded. We are also charged a percentage of the refund amount. Thus, we pass these costs along to you. If your customers demands and receives a refund, we will charge you a refund fee based on the initial transaction amount. That refund fee is 7.5% of the initial charge. We therefore encourage you to provide excellent customer service to your subscribers so that your refunds are kept to a minimum. All refunds and fees may be charged against current or future remittances that we owe you. If the amount of refunds that we pay out on your behalf exceeds the fees that we collect on your behalf, we may at our discretion bill your credit card for the amount we are unable to debit from your QuantGeeks account in order to cover the cost of any refunds we have paid to your customers.
This policy covers how Collective2 treats personal information that QuantGeeks collects and receives. Personal information is information about you that is personally identifiable like your name, address, email address, IP address, or phone number, and that is not otherwise publicly available. This policy does not apply to the practices of companies that Collective2 does not own or control, or to people that QuantGeeks does not employ or manage.
QuantGeeks collects personal information when you register with QuantGeeks, and when you use QuantGeeks products or services. When you register we ask for information such as your name and email address. Once you register with QuantGeeks and sign in to our services, you are not anonymous to us. QuantGeeks collects information about your transactions with us and with some of our business partners, including information about trading advice you subscribe to. QuantGeeks automatically receives and records information on our server logs from your browser, including your IP address, QuantGeeks cookie information, and the page you request. QuantGeeks uses this information to customize the content you see, fulfill your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients.
QuantGeeks does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:
QuantGeeks may set and access QuantGeeks cookies on your computer. Advertisers or other companies do not have access to QuantGeeks' cookies.
We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. Your QuantGeeks Account Information is password-protected. QuantGeeks uses industry-standard SSL-encryption to protect data transmissions.
QuantGeeks may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your QuantGeeks account or by placing a prominent notice on our site.